Searched everywhere for an email address to send this site address to...

Went everywhere.  I knew that the customer service was not permitted to use the Internet.  And the same was true with chat.  I search and searched and finally came up with a higher authority...

[email protected]    Surely these folks can help.  I sent them a request to consider these pages.

​Well it turns out International is perhaps where the "New" Sears culture starts.  

I know several companies that make you jump through a few hoops to reach them, but if you do that, they really want to connect.  Sears doesn't.

The email I sent asking for them to hear my story is to an email address that isn't looked at by any humans.  It automatically generates the email shown here which tries to send you off to some other non-human Internet page.

And by the way, the "Track My Order" link isn't effective for in-store orders.

It is a company culture matter to avoid talking with a customer.   I'll try the next iteration shown at the end of this email ....
 sears_international@customerservice.sears.com  
Hopefully, adding "Sears_" in the email address will find a person who might be able to discuss each of the pages I offer them as customer feedback.

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